A big thank you for all your encouragement and support in helping us to buy our first home in Australia.
You were lightning-swift and action-oriented at every stage, You were key instrumental from day one in getting the contract signed from the vendors in less than 24hrs and to get the house settled in 30days.
I really appreciate all your hard work, you are an asset to PCRE. A big thanks to PCRE.
Buyer of a House
As buyers, we are very delighted in purchasing our investment property offered by your greatest services. You have displayed much professionalism, communication and negotiation skills to balance both vendors and purchasers. With your endless efforts, both parties are satisfied for the outcome. The deal has been sealed without any bumps, particularly in our designated time range.
We are more than happy to recommend your services to others, and will maintain you as our real estate agent for selling or purchasing property in the future. We appreciate you very much and wish you all the best in your career as a real estate agent. People needs you and your kind and friendly services.
Alex and Li (Buyer)
Buyer of a House
Vanessa is great real estate agent with the professional service. Our first meeting with Vanessa was when she came to our property. She provided us the sales kit which included impressive sales figures on comparable properties of the Point Cook area throughout the presentation. The information are really helpful and also help us to make an expected sales price of our property. We are very lucky that our property had been sold just before the COVID-19 lockdown. We could have this credit because of Vanessa did her great job. She had asked us to redecorate our property such as repaint the wall, replace the carpet to timber floor, redo the front and back yard and staging the whole house. As our first time to sell the property, we had no experience and may take more longer time to find our potential home buyer if without her help. We are so grateful to her !!! We were delighted with the service she had provided from our first meeting to the property been settled. Anyone wishing to sell your property can have complete confidence in Vanessa’s ability knowledge of the western suburb and unwavering focus to deliver. She is a talent agent and can bring the success to the company.
Jake & Amily (vendors)
Seller of a House
IMPECCABLE!! I have never met Vanessa in person since the first time she contacted me, which has never been a barrier to show her professionalism and enthusiasm. To be honest, I have to say, I am impressed. To sell my house was not easy because of so many reasons, I have pending issues with the land tax authority and the bank, as I do not live in Melbourne, things went really slow, but she never complained, neither said a word with negative emotion. On the contrary, her actions showed how efficient she is. After the tenant moved out, the house became empty which was in an inappropriate condition to have a tour or presentation to the potential buyers, she managed to get good offers, and got all furniture in before I managed the international transfer. It was really helpful. There are so many stories during these 6 months, I was not even sure if I could sell the house. But she made it, from the auction, online advertisement and the final negotiation with the buyers. Although it is certain that she has the entire team to back her up, her attitude, her persistence and optimism made so much difference, without her, I may lose more for this property as the COVID 19 swept the world, it is so difficult and risky even to move around in the crowed, yet Vanessa always took potential buyers to the house without so much protection, thank God her immune system is so strong that she did not suffer from the COVID 19. I believe I picked the right person to help me sell it. If anyone wants to sell the property, believe me, she is ‘ the one’.
Lina FU (Vendor)
Seller of a House
Vanessa's professionalism and dedication to selling my house was outstanding. Vanessa always kept me well informed, and followed up on every little detail.
In a really tough real estate market, Vanessa's commitment and her exceptional negotiating skills, achieved a sensational price. It was really an amazing result. I would absolutely recommend Vanessa for other customers.
Seller of a House
Vanessa is a thorough professional and was extremely supportive not only during the selling process but throughout the entire waiting/settlement period of ~3 months. It was my first home and I had many queries as well as bit of nervousness but she was extremely patient to handle them with maturity and professionalism.
There had been many occasions during this long period when I called her and she was always there to support in one way or the other. For me, it was a consistent customer satisfaction whether it was a day or late evening, weekday or a weekend.
Although there were multiple issues in the property at the time of handover and I was expecting a bit more from Point Cook Real Estate as they were managing it for years but atleast Vanessa tried her best in a good faith as well as gave proper advice to support the way forward.
I think she is doing a great job as a property consultant with a smile on face always.
My kind regards to her as well as best wishes to Point Cook Real Estate.
Wish you both a happy, sunny Friday and a great weekend.